Status
What we promise, and what we measure.
The deadlines on this site are promises with a measurement underneath. As soon as there are enough requests, the measured turnaround appears here next to the promise.
p90measured
Status
What we promise, and what we measure.
Review of a requestwithin 24 hours
Account ready after approvalwithin 2 hours
Top-up on the accountusually within an hour
Replacement account after a banwithin 24 hours
Review of a requestwithin 24 hoursMeasured: not enough measurements yet: 0 of the 5 we want at least
Account ready after approvalwithin 2 hoursMeasured: not enough measurements yet
Top-up on the accountusually within an hourMeasured: not enough measurements yet
Replacement account after a banwithin 24 hoursMeasured: not enough measurements yet
Outages
No known outages. Something wrong? Send a message and we will put it here.
Nina, the assistant
Bottom right on every page and in the portal. She looks at your account and never makes up amounts.