Guías · 9 de septiembre de 2026
Checklist: what to do when your ad account is blocked
The first two hours after a ban decide how much revenue you lose. Seven steps, in order.
Este artículo está en inglés; pronto habrá traducción.
- Read the platform’s notice in full: is there a reason and an appeal option?
- File an appeal today, short and factual, without emotion
- Export your audiences, your best ads and your reports
- Check that your pixel and conversions are attached to your domain, not only to the account
- Stop running payments to the platform if the account is no longer reachable
- Request an agency account, so you are running again within a day
- Write down what happened, so you can tell it honestly at your next request
What you don’t do: create a second personal account to get around the ban. Platforms recognise that and then block the new account too, and often the business account with it.
What we do if you are already a customer: we usually see the ban before you do, set up a replacement account within 24 hours and copy your pixel and campaigns. You hear it on WhatsApp.
